Terms of Service

Terms governing use of the Qluster website.

1. Acceptance

These Terms of Service (“Terms”) are a binding agreement between you and Qluster Corp., a Delaware corporation (“Qluster,” “we,” “us,” or “our”). By accessing or using the qluster.ai website (the “Website”), you agree to be bound by these Terms. If you do not agree, do not use the Website.

2. The service

The Website describes Qluster’s commercial software product and provides information for prospects and customers. Paid use of the Qluster software product itself is governed by a separately executed Order Form and Framework Agreement between Qluster and the customer organization. These Terms govern only your use of the Website and any free informational interactions with Qluster (such as submitting a contact form).

3. Acceptable use

You may use the Website for lawful informational purposes only. You agree not to:

  • Reverse engineer, decompile, or attempt to derive the source code of any software made available through the Website.
  • Use the Website or any of its content to build a competing product or service.
  • Use any automated means (scrapers, bots, etc.) to access the Website in a manner that impairs availability for other users.
  • Interfere with or disrupt the Website or any associated servers, networks, or systems.
  • Use the Website in violation of any applicable law or regulation.
  • Misrepresent your identity, affiliation, or the source of any communication submitted to Qluster.

4. No use in high-risk activities

The Qluster software and Website are not designed for, and shall not be used directly or indirectly to support, any activity where failure of the software or website could lead to death, personal injury, or severe physical or environmental damage — including without limitation operation of nuclear facilities, aircraft navigation or air traffic control, life-support systems, fire suppression or mitigation systems, or weapons systems. Qluster is not liable for any consequences of any such use.

5. Intellectual property

The Website and all content on it — including text, images, software, designs, logos, and other materials — are the property of Qluster or its licensors and are protected by United States and international intellectual property laws. Except as expressly stated, no license is granted to use any Qluster intellectual property.

You may not remove or alter any copyright, trademark, or other proprietary notice from the Website or any content you access through it.

6. AI-assisted features and outputs

Where the Qluster software and Website describe AI-assisted features:

  • Qluster does not warrant that any results generated by the software will be accurate, complete, or fit for any particular purpose.
  • AI-assisted outputs may produce both false positives (flagging correct data as incorrect) and false negatives (failing to identify errors).
  • Qluster does not warrant any specific level or percentage of accuracy.
  • The reliability of AI-assisted output depends on inputs, configuration, and human review. Customers using the software are expected to maintain human review of AI-assisted outputs before relying on them for any consequential decision.

7. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. QLUSTER DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

QLUSTER MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL QLUSTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, EVEN IF QLUSTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Qluster and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Website; (b) your violation of these Terms; or (c) your violation of any applicable law or the rights of any third party.

10. Termination

We may suspend or terminate your access to the Website at any time, with or without cause and with or without notice, including for any breach of these Terms. Sections that by their nature should survive termination (including Sections 5, 7, 8, 9, and 12) will survive.

11. DMCA / copyright

If you believe that content on the Website infringes your copyright, send a written notice including: your physical or electronic signature; identification of the copyrighted work claimed to have been infringed; identification of the allegedly infringing material and its location; your contact information; a statement that you have a good-faith belief that the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or are authorized to act on the rights holder’s behalf.

Send notices via our contact form (Attn: DMCA Agent).

12. Governing law and jurisdiction

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws provisions, and not by the United Nations Convention on Contracts for the International Sale of Goods. Any dispute arising out of or relating to these Terms or the Website must be brought exclusively in the state or federal courts located in Los Angeles County, California (for federal actions, the Central District of California). You consent to the personal jurisdiction of those courts and waive any objection based on forum non conveniens.

13. Changes

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the Website after a change constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Use our contact form.